The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
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• At this time, I experience I'm remaining misled and mistreated. Regardless of a number of calls and escalations, I continue to do not have clarity on my bargains or a good resolution to my issues.
Was once the leader and The main reason I are already a faithful Telus custiomer For a long time. But This really is about to vary!!
Back in the working day, you had a alternative of businesses. Now We have now megacorps that swallow every single alternate choice up so you're still left with 3 selections spanning a whole state, all of which collude with eachother to extort it's customers.
Have you ever tried using working with the web Chat? Log on to My TELUS along with the the Chat icon are going to be on the lessen correct in the window. Remedy the questions about which kind of assist you will need then retain replying to your bot with "I want to talk to someone" until eventually the bot provides up and passes the Chat to anyone.
The TELUS group acknowledges that our get the job done spans a lot of Territories and Treaty locations and we are grateful for the standard Awareness Keepers and Elders who're with us now, those who have long gone before us as well as youth that inspire us.
I'd also like to grasp why this was taken out? Looks Silly that we now really need to simply call tech support to do something that we didn't need to have the for Formerly
If my issues aren't resolved, I is going to be pressured to escalate this further, together with to the Office environment from the President, the media, and the higher Business Bureau.
• I spoke to several brokers, like Maria and Regal, who couldn't present clarity or escalate my situation as requested.
I have not been so pissed off with a business. It can be not possible to get answers from Telus. My bill has been transformed several occasions since signing up with them a yr ago after a promoter came to our doorway and drew us in with attractive delivers. She even mentioned Telus would purchase Shaw's contract penalty to move us about. I regret just about every second of shifting. It requires up many of the afternoon to speak with a person at Telus. Maintain situations estimate one hour only to become forwarded to an individual and placed on maintain for another hour. My agreement settlement demonstrates what my bill need to be Nonetheless they arbitrarily transform my Invoice to 100.
Telus has messed up on my Invoice several instances within the pastfew months. Not too long ago by charging me 3 situations for your convey it again which was now returned. Then made a decision to go on and improve 3 of my programs on their own. 1st agent I spoke to was excellent and tried out challenging to repair The difficulty. He even contacted loyalty to aid. They by no means known as. I tried to get in touch with myself and was keep permanently so I hung up. Tried out An additional agent he mentioned he would transfer me to loyalty than proceeded to obtain upset due to the fact I would not permit him to end the decision when he stated he couldn't transfer me.
My expert assisted me with my problem and answered all of my abide by-up queries. You've Telus customer service got the most beneficial people working in your case!
@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time and they hanged up on me, expressing that I ought to connect with for the duration of "standard Business office several hours". Is that this for actual?
The Tv set sign has actually been lost since Friday, September twenty seventh and the technician who showed up yesterday, September 30th could not deal with the problem following shifting the Television cable box and cable. I was educated that the online world Modem has to be modified also, but he didn't have it.
The TELUS group acknowledges that our work spans a lot of Territories and Treaty parts and we've been grateful for the traditional Expertise Keepers and Elders who're with us nowadays, individuals who have absent right before us as well as youth that inspire us.
I'm going to terminate every one of the services home and cell with Telus and notify my friends and family to do so, that was the worst working experience I received with Telus